Q: How are you able to offer products for MUCH cheaper than anyone else on the web?

A: The reason Factory Direct Party can provide such incredible deals is straightforward: As the retail arm of a major supplier, we're essentially cutting out the middlemen. Typically, products go through several layers of distribution before reaching you, each adding its own markup. By shopping with us, you're bypassing these additional costs, enjoying direct savings from the source. This is how we ensure our prices are much lower than what you'll find elsewhere online.

Q: How long does it take to process and ship my order?

• Orders are usually processed and shipped within 24 hours of placing the order. Orders placed on holidays and weekends are processed the following business day.
• We are located in the United States and ship all orders from West Pittston, Pennsylvania.
• You will receive an email when your package ships with the expected arrival date.
• We cannot be responsible for transit times, which is the carrier's responsibility.
• Please refer to our Shipping Information page for complete details.

Q: Do you offer free shipping?

At this time, we can only offer free standard shipping to the continental United States on orders of a minimum of $59. This excludes Alaska, Hawaii, and Puerto Rico.

Q: What payment methods do you accept?

For seamless transactions, we welcome payments through major credit cards, PayPal, Amazon Pay, or ShopPay in our online shop.